Urban Communities manages and maintains over 700 public and private properties in Kensington, and their public grounds and gardens.

Our asset and facilities management service is underpinned by a community-building framework – places, and the people who live within our community, are important to us.

We have a comprehensive understanding of our community assets and we work in close collaboration with selected partners, including contractors, government and businesses.

We never lose sight of our customers and the people who live in the community are a key part of our asset management mindset. Our Asset Management team is involved in community activities and projects including the development of social enterprise to deliver contracts within the community, bringing employment opportunities to residents.

We also ensure that our community stays informed via regular updates about construction, asset management and development planning issues.

Urban Communities has an on-site facilities management service to provide enhanced and prompt customer service and to deal with emergency and everyday maintenance issues as they arise.

Our location also allows us to monitor assets and follow a rigorous maintenance plan that protects community assets.

Owners Corporation benefits

Benefits of the Urban Communities approach for Owners Corporation members include an onsite facilities management system with a strategic approach to planning maintenance budgets and an understanding of costs and value for money. We also provide feedback to designers based on our experience of liveability, ‘wear and tear’ and maintenance issues.

Property Management benefits

Our Property Management experience brings a detailed understanding of buildings and systems, a realistic understanding of residents’ and building maintenance issues, and expectations of quality customer service from our contractors and stakeholders.

Community benefits

Our expertise brings benefits to the local community such as a focus on the presentation of our grounds and buildings, communication with the developer and community during the construction phase, a low-crime environment and programs that provide residents with the opportunity to gain training and work within their community.